Shipping
Last updated 9 Oct 2026
We post every order from Australia. The shipping cost is shown in your cart before you go to checkout, and it is the only shipping charge on your order.
Shipping costs
| Service | Used for | Price |
|---|---|---|
| Tracked letterAustralia Post | Orders of single cards only | $7.00 |
| Tracked parcelAustralia Post | Orders with a graded slab or sealed product | $12.00 |
| ExpressAustralia Post | Any order, if you choose it on the checkout page | $16.00 |
| Free standard shipping | Any order of $100 or more (the total of the items, before shipping). Express is still charged if you choose it | Free |
You pay one shipping charge per order, however many items are in it. Prices are in Australian dollars.
Items with a Buy now button are paid for on their own, so each Buy now order has its own shipping charge, shown before you pay.
Where we ship
Australia only for now. The checkout only accepts Australian delivery addresses. We do not ship overseas yet.
When your order is posted
In-stock orders are posted within 2 business days. Business days are Monday to Friday, not counting South Australian public holidays, because we post from South Australia.
Pre-orders are posted once the product is released and the stock reaches us. If your order has pre-order items and in-stock items together, it is posted when everything is here.
Tracking
Every order is sent with tracking. We email your tracking number when the order is posted.
Graded slabs and high-value orders
- Orders over $100 that include a graded slab are sent with Australia Post Extra Cover for their full value.
- Orders of single cards worth over $100 go as a tracked parcel with Extra Cover, not as a letter.
- Orders over $500 are also sent with Signature on Delivery, so someone will need to sign for the parcel.
We pay for Extra Cover and signatures. There is nothing extra to pay on top of the shipping shown in your cart.
Lost or damaged parcels
If your tracking stops updating, or your parcel arrives damaged, email us at hello@atsume.com.au with your order number. For a damaged parcel, add photos of the packaging and the item before you unpack it further.
We will follow it up with Australia Post. If the parcel is lost or the item is damaged, you will get a replacement if we have another, or a full refund. See returns and refunds.
Your address
You enter your delivery address on the secure checkout page. Please check it before you pay. If you spot a mistake, email us straight away and we will fix it if the order has not been posted.